IT manager interview questions are meant to know about the candidate’s expertise in managing entire IT process and business operations for an organization. They help in knowing abilities of the candidate to manage projects, team managers, team leaders, team members and clients. They also help to know about candidate’s interpersonal and communication skills. You may also see Program Manager Interview Questions
1. How do you accomplish your role as IT manager?
This is a tough question to know how you handle various IT operations. You can answer by saying that you regularly monitor and co-ordinate with concerned project managers about creating and monitoring project plans, training required for the demands of the industry, enforcing IT policies as well as procedures and various appraisal meetings. You also coordinate with HR managers in enforcing discipline among the employees. You make sure that client communication about project status is being done on regular basis. In this way, you answer the question how you accomplish your role as IT manager.
2. Are you aware of the expectations from IT industry for the post of IT manager?
This question is posed to know whether you are aware of the role of IT manager. You can answer by saying you are very much conscious about role of IT manager and the expectations from the industry. You can say that IT manager is responsible for managing information technology operations, systems, planning, organizing and controlling the entire operations successfully. You can also say that IT manager is responsible for clinching project deals and performing negotiations with vendors for IT related purchases. In this manner, you can answer the question expectations from IT manager.
3. How do you ensure smooth IT operations in your organization?
This question is to know your abilities to handle IT operations. You can say that you develop innovative processes and monitor them regularly to ensure smooth operations. These processes will involve people from various departments including HR, project managers, team leaders and team members. They are linked directly to the performance, controlling and monitoring of tasks. You can also say that you constantly speak with managers about executing the processes to ensure smooth IT operations. In this way, you can answer the question ensuring smooth IT operations.
4. What are the measures that you will take to ensure that employees can tackle any type of project smoothly?
This question is posed to know your preparedness for handling latest technologies. You can answer by saying that you constantly get updated on the trends in the market about latest technological innovations that are taking place. You make sure that the core project team gets trained with the latest technology so that when a project comes you can handle them easily. You can also tell that once the project is in pipeline you will start hunting for people having knowledge in the technology that is required for the project and ensures to recruit a senior technical person. In this manner, you can answer the question tackling projects.
5. What are the methods that you employ for negotiations with the customer or vendor?
This question is aimed at knowing your negotiation capabilities. You can answer by saying that you along with your project management managers will discuss with the customer about various aspects of the project and the benefits of implementing it. You can highlight various aspects of the solutions that you are going to provide to achieve maximum productivity and excellent ROI. For purchases of IT equipment or services, you will compare the prices quoted by the vendor with the competitors and negotiate for a price reduction. In this way, you can answer the question the negotiation methods that you employ with customers or vendors. You may also see Interview Questions for Managers
6. What are the modes and techniques that you use to communicate with the client and the management?
This question is intended to know your communication abilities. You can answer by saying that you will try to automate the communication process such that there will be no project setbacks due to failure to communicate properly at the appropriate time. You constantly highlight with the managers about the importance of effective communication and its worthiness. You will report to the management about process related updates and continuous improvement processes that you are employing to ensure smooth IT operations. In this manner, you can answer the question of effective communication with the client and the management.
7. How do you ensure comprehensive data protection for the organization?
This question is posed to know your awareness about data security processes. You can answer that you ensure to enforce policies about data security at all levels. You can answer that you constantly look for improving data security by engaging with various vendors and technological researchers to ensure that you adapt latest data security measures. You can also say that you will try to enforce cloud-based data security systems for ensuring smooth IT operations and data protection. In this manner, you can answer the question about ensuring comprehensive data protection.
8. What are the strategies that you advocate for ensuring the growth of the organization?
This is a tricky question to know about your interests in the growth of the organization. You can answer this question by saying that you will strive to follow the IT principles and procedures to ensure smooth IT operations and processes for the organization. You can also say that you will try to provide value additions in all efforts that you strive to achieve. You can say that you motivate the persons involved in IT operations and to give their best productivity. In this way, you can answer the question about your strategies for ensuring the growth of the organization.
9. How do you deal with below average performing employees?
This question is aimed to know your ability to deal with tricky situations. You can answer by saying that before applying procedures and processes for taking action against poor performance of the employee, you will talk with concerned team leader or project manager to know the reason for poor performance. You use your discretion and give the report to the management to take appropriate action against them. You participate in appraisal meetings on the regular basis to deal with employee performances. In this way, you can answer the question about dealing with poor performing employees.
10. How good are you at managing crisis and risks?
This question is posed to you to know about your capability to managing crisis situations and risks. You can answer by saying that you will adapt crisis management procedures for various processes so that whenever a crisis situation occurs, the concerned person can easily manage them. You can say that you ensure that the crisis situations are reported to you along with the measures taken to tackle them. If required you will make fine tuning to the remedial measures. You ensure to list down all the risks that are likely to happen and take measures to mitigate the risks. In this manner, you can answer the question about managing crisis and risks.